The Money Sorted evaluation and participation service will be delivered in partnership by Services for Empowerment and Advocacy (SEA) and ConnectMore Solutions.

SEA will lead on the development of the participation element of the project in partnership with ConnectMore Solutions who will lead on the evaluation.

Both organisations are committed to ensuring the lived experience of Participants and Money Mentors are used alongside the professional experience of Personal Navigators to positively inform the development and delivery of the project.

Our focus will be to develop an approach where everyone associated with the programme can contribute their skills and experience to inform how this project and future services should be developed.


An introduction to SEA

SEA are a specialist provider of Empowerment and Advocacy Services with a substantial experience working with individuals and groups facing social exclusion and inequality.

We think it is important to work shoulder to shoulder with participants and partners to promote a ‘strength based approach’ to our working practice, recognising and valuing that people are experts in their own lives and have the right to be meaningfully involved within the services they receive.

As part of our core service we have an established approach in training, supporting and enabling participants to feel empowered to speak up at both a grassroots and strategic level. We believe that meaningfully involving participants in service design and delivery helps not only individuals to develop new skills and confidence but also helps services to become more responsive to the needs of the people whom they support.  Working with participants across a variety of different programmes reveals that actively involving people in decision making processes provides a very effective way of supporting the development of new found confidence and skills.  As a well-known participation saying goes:

“Tell me and I’ll forget. Show me and I’ll remember. Involve me and I’d understand.”

The Participation Service will be led by Zoe Bendelow.

An introduction to ConnectMore Solutions

ConnectMore Solutions are a provider project management service designed to support third sector organisations get involved in the design, delivery and evaluation of publicly funded projects delivered within the third sector.  The organisation has extensive experience of working with third sector organisations on social inclusion issues across the East Midlands.

Services provided include specialist business development support services which complement evaluation services.

As the D2N2 Money Sorted Evaluation partner ConnectMore Solutions will be committed to working with SEA, Participants and Personal Navigators to help evaluate how individuals progress through the service and the outcomes they attain.  This activity will not only involve analysis of data to understand trends but will also involve working with Participants and Personal Navigators to understand the real lived experiences of individuals using the service.

The evaluation service will be led by Richard Hazledine.



For the participation service to work well it is key that the following things continually happen over the project.

  • Everyone connected with the project appreciates the value of participation and the benefits it creates for individuals and services
  • Participants are aware of the opportunities to share their skills, knowledge and experience throughout the duration of the project
  • There are a range of Participation activities to harness participants skills and experience – we are aware that not everyone wants to get involved on a committee!
  • Participants are clear on the benefits of getting involved in terms of improved confidence, knowledge and skills alongside the opportunity to support the design of current and future service improvements
  • Training and support packages are provided to meet the collective and individual needs of participants to contribute their experiences and skills to all activities they wish to support.

If you are interested in learning more please get in touch and we would be happy to talk to you.


The evaluation of the programme is all about finding out ‘what works’ and in ‘what circumstances’. For this to happen effectively we will not only analyse trends collated on Money Sorted systems but also remain in regular contact with Personal Navigators, Participants and Money Mentors involved in the day to day operation of the service.

For the evaluation service to work effectively it is key that the following things happen over the course of the project.

  • Good practice case studies, where participants have made progress are logged and identified
  • We invest in the development of our body of evidence to explore ‘what works’ and in ‘what circumstances’
  • By comparison we also capture evidence on common ‘system issues’ which prevent or hamper the ability to deliver the service or resolve common issues presented by participants
  • We continue to develop and refine our ‘theory of change’ to inform how positive change happens
  • Personal Navigators, Participants and Money Mentors can contribute their learning and experiences to support the evaluation

Data analysis within the evaluation process is used to support and inform potential participation activities.

For more information or to get in touch please contact

Zoe Bendelow

Richard Hazledine